Infinya is a leader in the field of recycled paper and packaging with hundreds of customers. The company has more than a million products, with different brands used by their customers and suppliers, each of which have several branches.
Pain Point: Customers often send purchase requests in a wide variety of different formats. Each request has important data that needs to be entered manually, validated, and entered into their Infor M3 system. Inifinia attempted digitization with another company and the pilot failed due to low recovery rates.
Results: DOConvert allows Inifyna to receive orders from customers in any format. It quickly extracts all the important data and enters them into the Infor M3 system. The DOConvert platform focuses on technical details, such as numbers, quantities, and prices, but also analyzes shipping addresses in various formats and transfers them to codes that are used to prepare shipment documentation.
Testimonial: “With the help of DOConvert, we improved the quality of service we provide, saved time, maximized efficiency, and we can focus on more mission critical tasks in the business. We didn’t thought it can be done, since our prior solution failed with different company. ” Yaggel C, CIO
